Terms of Service

Last Updated: August 2, 2026

Welcome to Cold Stream. This online store is owned and managed commercially by Feedflow ("we", "us", "our", or "Cold Stream"). By accessing our storefront, reviewing our offerings, or placing an order, you participate in our "Service" and agree to be bound by these Terms of Service ("Terms"), alongside all associated policies, notices, and operational guidelines referenced across our platform.

Please read these Terms carefully before using our website. By using any part of the site, you express your full agreement with these provisions. If you do not agree to all terms and conditions stated herein, you are advised to refrain from accessing the website or using our Services.

1. Platform Access & Customer Eligibility

By utilizing our site, you confirm that you have reached the legal age of majority in your jurisdiction, or that you have granted authorization for your minor dependents to navigate this platform.

• Products and services provided by Cold Stream may not be used for illegal, deceptive, or unauthorized activities.
• You agree to comply with all applicable local, federal, and international rules, regulations, and statutes (including copyright and data protection laws).
• Attempting to transmit malicious software, viruses, scraping bots, or harmful code is strictly forbidden.
• Any material violation of these Terms will lead to the immediate revocation of your access to our website and services.

2. Intellectual Property & Content Ownership

All visual elements, imagery, text, graphics, logos, layouts, and software integration across the site remain the exclusive property of Cold Stream / Feedflow or its content licensors. Access is provided for personal, non-commercial use only. Reproducing, republishing, distributing, or modifying any material from this storefront without written permission is strictly prohibited.

3. Pricing, Product Accuracy & Availability

We make every reasonable effort to display product details and colors accurately. However, actual display characteristics depend on your device settings and screen hardware.

• Pricing Adjustments: Prices for our products are subject to modification at any time without prior notice.
• Quantity Restrictions: We reserve the right to cap sales quantities or discontinue any product line at our discretion.
• System Errors: If an item is mistakenly listed with incorrect pricing or specifications, we reserve the right to cancel orders placed for that item and issue a full refund.

4. Order Verification & Account Information

We maintain the right to refuse or limit any order submitted to us. You agree to supply updated, complete, and accurate transaction and contact information for all purchases made through our store. It is your responsibility to ensure your contact and payment details (such as email and billing address) remain current so we can process orders smoothly.

5. External Service Providers & Third-Party Links

Our store infrastructure is hosted on Shopify Inc., which supplies the platform enabling us to sell products to you. Certain links on our site may route you to external third-party tools or portals. We carry no responsibility for inspecting third-party content and are not liable for third-party practices, policies, or services.

6. Prohibited Activities

Users are strictly prohibited from utilizing the site or its contents:

• For unlawful, fraudulent, or abusive purposes;
• To encourage or assist others in committing unlawful acts;
• To violate or infringe upon intellectual property rights;
• To engage in harassment, defamation, intimidation, or discrimination of any kind;
• To upload viruses, malware, or code intended to disrupt site performance;
• To collect or track personal information belonging to other users.

7. Warranty Disclaimer & Liability Limitations

We do not guarantee that your experience with our site will be completely uninterrupted, timely, or error-free. To the fullest extent permitted by law, all services and items delivered to you are provided "as is" and "as available."

In no case shall Cold Stream, Feedflow, or our team members be liable for direct, indirect, incidental, punitive, or consequential damages resulting from your use of our storefront or products. Applicable mandatory consumer protections in your place of residence remain unaffected.

8. Governing Law & Jurisdiction

These Terms of Service and any associated agreements through which we provide services are governed by and construed in accordance with the laws of The Netherlands, while respecting mandatory consumer rights in your local jurisdiction.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to revise or replace any part of these Terms by posting updates to our website. Your continued use of the website following published modifications constitutes acceptance of those changes.