Privacy policy
Last Updated: June 20, 2026
Cold Stream ("Cold Stream," "we," "our," or "us") operates the website located at http://coldstreamco.com. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, place an order, communicate with us, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information directly from you, automatically through your interaction with our website, and from authorized third-party service providers.
Information You Provide
When you place an order, create an account, subscribe to communications, or contact us, we may collect:
Payment Information
Payment transactions are securely processed by third-party payment providers. We do not store complete payment card information on our servers.
Automatically Collected Information
When you browse our website, we may collect:
How We Use Personal Information
We use personal information to:
Cookies & Tracking Technologies
Our website uses cookies, pixels, and similar technologies to improve functionality and enhance user experience.
These technologies help us:
You may disable cookies through your browser settings; however, certain website functions may become unavailable.
Sharing of Information
We do not sell personal information for monetary compensation.
We may disclose personal information to trusted third parties including:
Information may also be disclosed when required by law, court order, subpoena, regulatory request, or to protect our legal rights.
Shopify Services
Cold Stream is powered by Shopify. Shopify provides the ecommerce infrastructure that allows us to operate our online store.
Information submitted through our website may be processed by Shopify in accordance with Shopify's privacy practices and security standards.
For additional information, please review Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy
U.S. Consumer Privacy Rights
Residents of certain U.S. states may have privacy rights under applicable laws, including but not limited to:
Subject to applicable law, you may have the right to:
We will not discriminate against individuals for exercising applicable privacy rights.
Email Communications
If you subscribe to promotional communications, we may send marketing emails regarding products, special offers, seasonal collections, and company updates.
You may unsubscribe at any time using the unsubscribe link contained in our marketing emails.
Transactional emails relating to purchases, shipping updates, returns, or account activity may still be sent when necessary.
Data Security
We implement commercially reasonable physical, administrative, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary for:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Children's Privacy
Cold Stream does not knowingly collect personal information from children under the age of 13.
Our services are intended for adults and individuals who have reached the age of majority in their jurisdiction.
If we learn that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security measures, or content of third-party websites. Users should review the privacy policies of any external websites they visit.
International Data Transfers
Because we work with international technology providers, service partners, and fulfillment providers, information may be transferred to and processed in countries outside your state or country of residence.
Where applicable, reasonable safeguards are implemented to protect transferred information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or business changes.
Any updates will be posted on this page together with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:
Cold Stream
Website: http://coldstreamco.com
Email: info@coldstreamco.com
Registered Address (not a return address):
1106 W Ash St
Junction City, KS 66441
United States
Important Notice: The address listed above is not a return address. Returns require prior authorization from customer service before shipment.